At Ivan Active, we are committed to providing you with a seamless shopping experience, including efficient shipping and delivery of your orders. Please review our shipping policy below for important information regarding shipping costs, delivery times, and handling procedures.

1. Shipping Costs

• Domestic Shipping: Shipping costs for orders within are calculated at checkout based on your location and the weight of your order.
• International Shipping: For orders outside of [insert country], shipping costs will also be calculated at checkout. Rates vary based on the destination and the total weight of the order.

2. Delivery Times

• Processing Time: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
• Estimated Delivery Time: Delivery times for orders are as follows:
  • Domestic: 5 to 7 business days
  • International: 5 to 7 business days, depending on the destination and customs processing times.

3. Handling Procedures

• Order Confirmation: After placing your order, you will receive an order confirmation email containing your order details. Please ensure that your shipping address is correct to avoid delays.
• Tracking Your Order: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s progress until it arrives at your designated address.
• Customs Duties and Taxes: For international orders, customs duties and taxes may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping costs at checkout.

4. Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please reach out to us: [email protected].